Meet the TradeMatch Team
TradeMatch UK is built by a team of experienced professionals in technology, construction and customer service. We are united by one mission: making it safe and easy for UK homeowners to find trusted tradespeople.
Our Mission
To be the most trusted way for UK homeowners to find, compare and hire tradespeople. We believe every homeowner deserves access to vetted, insured professionals with transparent pricing, genuine reviews, and payment protection. No cowboys, no hidden fees, no guesswork.
The Team
Ben Nijdam
Founder & CEO
With a background in technology and property, Ben founded TradeMatch to solve the problem homeowners face when finding reliable tradespeople. His vision is a marketplace where every professional is vetted, every payment is protected, and every homeowner can hire with confidence.
Operations Team
Vetting & Quality Assurance
Our operations team manages the 5-step vetting process for every tradesperson on the platform. They verify identities, check DBS records, confirm qualifications with issuing bodies, validate insurance documents, and monitor ongoing performance and review scores.
Customer Success Team
Homeowner & Tradesperson Support
Our customer success team supports both homeowners and tradespeople throughout the job lifecycle — from posting a job and receiving quotes to completing work and leaving reviews. They also manage our dispute resolution process.
Engineering Team
Platform Development
Our engineering team builds and maintains the TradeMatch platform, ensuring fast performance, secure payments, and a seamless experience for homeowners and tradespeople. The platform is built with modern web technologies and follows security best practices.
Compliance Team
Regulatory & Legal Compliance
Our compliance team ensures TradeMatch meets all UK regulatory requirements including GDPR, PCI DSS for payment processing, and trade-specific regulations. They work with industry bodies to keep our vetting standards current.
Our Values
Trust First
Every decision we make starts with "does this protect the homeowner?" Our 5-step vetting process and escrow payments exist because trust isn't optional — it's our foundation.
Quality Over Quantity
We'd rather have fewer, better tradespeople than more untested ones. Every professional on TradeMatch has passed background checks, qualification verification and insurance validation.
Transparency
No hidden fees, no fake reviews, no misleading pricing. Homeowners see real prices from real professionals, backed by genuine reviews from verified customers.
Fairness
We protect both sides of the transaction. Escrow payments protect homeowners from poor work and tradespeople from non-payment. Our dispute resolution process is impartial.
Our Expertise in Home Services
TradeMatch is built on deep knowledge of the UK trades and home improvement industry. Our team includes people with hands-on experience in construction, property management and consumer protection. This expertise informs every decision — from which qualifications we verify to how we structure our vetting process.
Our content is reviewed by qualified professionals to ensure accuracy. Cost guides are based on real market data, trade advice is informed by industry standards, and our vetting criteria exceed the minimum requirements set by trade regulatory bodies.
Learn More
Join the TradeMatch Community
Whether you are a homeowner looking for trusted tradespeople or a professional looking for work.